Due to the holidays, there will be delivery delays until January 4th.

Model One+

Troubleshooting

How do I scan for available DAB stations?

Channels / Auto Scan: When entering DAB/DAB+ mode for the first time you will automatically be prompted to do an Auto Scan. If the radio is moved to a new location, you will need to scan again. To do this, press the “SCAN” button on the radio, or press the settings button on the remote. Then use the navigation arrows to find the “Auto Scan” option, press “SELECT” to begin the scan.

DAB stations I was listening to are now unavailable.

If your Model One+ is relocated to a different area, some stations may no longer be available. It is recommended that you run a full scan whenever you relocate the radio, even into different areas of your home. To run a full scan, enter DAB mode and press the “SCAN” button on the radio, or navigate the settings menu using the remote.

How can I save a preset in FM or DAB Mode?

Presets: Press and hold the 1-5 buttons on the front of your Model One+ or on the remote control while on the channel you wish to save. Recall the stations by quickly pressing the buttons on the remote control or on the unit itself.

The time will not auto set on my unit.

In FM or DAB Mode, press the settings button on the remote, then use the navigation arrows until “Auto Time Enable” appears onscreen. Press the Select button to confirm. To allow your Model One+ to update the time via FM, or DAB, select “Enable”. Selecting “Disable” will require you to set the time manually.

To manually set the time: press the settings button on the remote, use the navigation arrows until “” appears onscreen. Push the SELECT button. Use the navigation arrows until “Time” appears onscreen. Push the SELECT button. Do this again to select the hour format, hour, and minute. To confirm, press the SELECT button.

My unit turns itself off. Can I change this?

Auto Standby may be enabled. To check, press the settings button on the remote, use the navigation arrows until “System” appears onscreen. Use the navigation arrows until “Auto Standby” appears on screen. Enable or disable, then press SELECT to confirm. This feature when enabled allows your Model One+ to shut itself off if it is idle for an extended period. “Disable” will turn this feature off and your unit will always stay on until you manually power it off.

What is the battery warning for this product?

WARNING: DO NOT INGEST BATTERY, CHEMICAL BURN HAZARD. The remote control supplied with this product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.

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